Business Diagram Types

Business - Swim Lane

Use for:

1. Clarifying who is responsible for each task within a process.
2. Identifying bottlenecks and points of inefficiency in a process.
3. Visualizing the flow of tasks and responsibilities in a process.
4. Developing a common understanding between stakeholders of a process.
5. Allowing for quick changes to a process when needed.

Business/UX - Screens

How a user will navigate through a product or website

Business/UX - Task Flow

Learning Sources

• Customer Journey Mapping
  • https://www.youtube.com/watch?v=P40KfBuRJu0&ab_channel=LucidSoftware
• Using Swim Lanes + Container Shapes in Lucidchart
  • https://www.youtube.com/watch?v=kCN6fP0_UkA&ab_channel=LucidSoftware
• Best Practices for Swimlane Diagrams
  • https://www.youtube.com/watch?v=PeOkH0obZb8&ab_channel=LucidSoftware